Privacy Policy

Effective Date: November 15, 2024. 

GLA Skin Care salon ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with our services. By using our website and services, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information from you in several ways when you use our services or visit our website. This information may include:

Personal Information: This includes information such as your name, email address, postal address, phone number, and other contact information.
Demographic Information: This may include information such as your age, gender, and location.
Treatment Information: This may include information about the treatments you have received at our salon and your personal preferences and needs.
Payment Information: This includes information related to your payment method, such as your credit card number, expiration date, and security code.
Technical Information: This includes information about your device and browser, such as your IP address, browser type, operating system, user interactions on our website.
Any additional information you voluntarily provide when contacting us or booking services.

How We Collect Information

We collect personal information through various methods, including:

Contact forms, booking forms, survey and quizzes on our website.
Phone conversations.
Cookies, analytics tools, advertising pixels, and web session video recordings.

How We Use Your Information

We use the information we collect from you for the following purposes: 

To provide you with the services you request and to communicate with you about those services.
To process payments for the services you receive.
To send you marketing and promotional materials about our services and offers.
To improve our website and services and to better understand our customers’ needs and preferences.
To comply with legal requirements and to protect our rights and the rights of others.

Sharing Your Information 

We do not sell or rent your personal information to third parties. We may share your information with third parties only in the following circumstances: 

To our service providers who assist us in providing the services you request.
To comply with legal requirements, such as a subpoena or court order.
To protect the rights and safety of GLA Skin Care and our customers.
To improve marketing efforts and understand user behavior.

We do not sell your personal information for monetary compensation, but under CCPA, sharing data with analytics and advertising platforms may be considered a "sale."

Cookies and Tracking Technologies

A cookie is a small text file that is stored on your device when you visit a website. You can control the use of cookies through your browser settings. We use cookies and similar technologies, including:

Google Analytics and Hotjar tracking codes.
Google, Met, and TikTok advertising pixels.
To improve marketing efforts and understand user behavior.

These tools help us improve your experience on our website by analyzing site usage, personalizing content, and supporting our marketing and advertising activities.

Marketing Emails and Text Messages

We send marketing emails and mobile text messages to keep you informed about promotions and updates. You can opt out at any time by following the unsubscribe link in our emails or contacting us directly.

Your Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the following rights:

Right to Know: You can request details about the personal information we collect, use, and share.
Right to Delete: You can request the deletion of your personal information.
Right to Opt-Out: You can opt out of the sale of your personal information.
Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.

These tools help us improve your experience on our website by analyzing site usage, personalizing content, and supporting our marketing and advertising activities.

How to Exercise Your Rights

California residents can exercise their privacy rights by:

Clicking the "Do Not Sell My Personal Information" button in our website footer.
Submitting a request via our contact form or emailing us at support@glabeautycare.com.

Do Not Sell My Personal Information

To opt out of the sale of your personal information, click the “Do Not Sell My Personal Information” link located in the footer of our website. This link will direct you to a page where you can make your preferences known.

Data Security 

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the Internet or storage system can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee its absolute security. We take reasonable steps to secure your data, including: 

Using encryption to protect sensitive information.
Hosting our website on secure servers.
Regularly monitoring and updating our security practices to safeguard against unauthorized access.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe that a child has provided us with personal information, please contact us immediately.

International Users

We do not serve users in the European Union or comply with GDPR. This Privacy Policy is intended for users located in the United States.

Changes to This Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. We will notify you of any material changes by posting the revised policy on our website and updating the “Effective Date” at the top of this page. 

Contact Us 

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us via our contact form or emailing us at support@glabeautycare.com.